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How to Order

How to Order

Most customers order directly on our website—add items to your cart and check out using our secure system. Simple, fast, and safe.

Local? Come visit our nursery in Bellingham, MA. We have thousands of bonsai on the benches (far more than we can list online), so there’s a great chance we have exactly what you’re after.

Best Ways to Reach Us

Email (fastest): NEBonsai@NEBonsai.com
Phone: 508-883-2842 (our voicemail may remind you to email us)

Help Us Help You

“I’m looking for a bonsai” is a bit like asking a dealership, “Do you have cars?” Tell us a few details so we can zero in on the right tree:

  • Is this your first tree or are you experienced?
  • Will it live indoors or outdoors?
  • Your budget range
  • Preferred size / style / species (e.g., juniper, maple, tropical, flowering)—it’s okay if you’re not sure
  • Your ZIP code for shipping estimates
  • Your timeline (gift date, event, etc.)

Payments & Shipping

  • Payments: Visa, MasterCard, American Express, PayPal, Amazon Pay (with more options coming soon)
  • Shipping: Some species have state restrictions—these are noted on product pages
  • International: Our site processes U.S. orders; please email us to discuss options