Employment Opportunities at New England Bonsai Gardens
New England Bonsai Gardens is hiring for the following full-time positions in Bellingham, Massachusetts. Click below to jump to a listing.
- Full-Time Shipping & Fulfillment Associate (April 1, 2026)
- Bookkeeping & Customer Service Coordinator (April 1, 2026)
Full-Time Shipping & Fulfillment Associate
New England Bonsai Gardens (NEBG)
Bellingham, MA
New England Bonsai Gardens is looking for a dependable, hard-working Full-Time Shipping & Fulfillment Associate to join our team.
This position is a great fit for someone who likes staying busy, takes pride in doing things right, and understands that the small details matter. Our customers trust us to pack and ship living bonsai trees, pottery, tools, soil, and other specialty products with care and accuracy. We are looking for someone who can help us deliver a great customer experience from the moment an order is placed to the moment it arrives.
Position Overview
The Shipping & Fulfillment Associate is responsible for preparing, packing, and shipping customer orders accurately and efficiently. This role also supports general nursery and warehouse organization, inventory handling, Amazon kitting and assembly, and other seasonal workflow needs.
Responsibilities
- Pick, pack, and prepare online orders for shipment
- Coordinate with our shipping team in Florida
- Carefully package bonsai trees, pots, tools, soil, and related products
- Print shipping labels and help coordinate outgoing shipments
- Assemble kits for Amazon and large wholesale orders
- Help maintain an organized, clean, and efficient shipping area
- Assist with inventory movement, stocking, and product organization
- Receive incoming deliveries and help put products away
- Support the team with seasonal projects and general operational tasks
- Help ensure products are packed safely to reduce shipping damage
- Work efficiently while maintaining attention to detail and quality
Qualifications
- Reliable, punctual, and able to work full-time
- Strong attention to detail
- Able to stay organized and work in a fast-paced environment
- Comfortable being on your feet for much of the day
- Able to lift and move boxes, soil, pots, and supplies
- Positive attitude and willingness to help where needed
- Prior shipping, warehouse, nursery, or retail experience is helpful, but not required
- Appreciation for plants, bonsai, or hands-on work is a plus
What We’re Looking For
- Shows up consistently
- Takes ownership of their work
- Cares about doing the job correctly
- Can work independently and as part of a team
- Understands that every package reflects our company
Schedule
- Full-time
- Monday through Friday, 9:00 AM to 5:00 PM
- Some seasonal flexibility may be required during busy periods
Compensation
- Compensation based on experience
About NEBG
New England Bonsai Gardens is a family-run bonsai nursery and business with a long-standing passion for trees, craftsmanship, and customer service. We serve customers locally and across the country, and we take pride in providing quality products and real expertise.
If you are dependable, detail-oriented, and enjoy hands-on work, we’d love to hear from you.
To Apply
Please send your resume and a short note about yourself to nebonsai@nebonsai.com.
Bookkeeping & Customer Service Coordinator
New England Bonsai Gardens (NEBG)
Bellingham, MA
New England Bonsai Gardens is looking for a dependable, organized, and detail-oriented Bookkeeping & Customer Service Coordinator to join our team.
This role is ideal for someone who enjoys keeping things organized, takes pride in accuracy, and can help keep day-to-day office operations on track. We are looking for someone who can support a variety of financial, customer service, and administrative tasks, including QuickBooks activities, payroll support, phone coverage, order entry, customer service emails, website listings, and general office coordination.
This is an important role for our business. The right person will help create structure, improve follow-through, and support the financial and operational side of the company.
Position Overview
The Bookkeeping & Customer Service Coordinator supports daily office operations with a strong focus on bookkeeping, customer communication, order entry, and general administrative support. This position requires someone who is organized, trustworthy, detail-oriented, and comfortable handling a wide range of responsibilities in a small business environment.
This is a full-time position, though flexible hours may be possible for the right candidate.
Responsibilities
- Assist with general QuickBooks activities, including accounts payable and accounts receivable
- Help process payroll and support paycheck administration
- Enter customer and manual orders into our system accurately
- Answer and manage incoming phone calls and customer service emails
- Support invoicing, data entry, and general administrative work
- Assist with customer service follow-up and internal communication between team members and departments
- Help monitor deadlines, priorities, and outstanding tasks
- Assist with website listings and related administrative updates
- Support other day-to-day office and operational needs as required
Qualifications
- Strong attention to detail and accuracy
- Highly organized and dependable
- Comfortable working with numbers, records, and systems
- Experience with QuickBooks accounting software is required
- Payroll and bookkeeping experience is required
- Comfortable answering phones and communicating professionally with customers
- Able to manage multiple priorities and follow through on tasks
- Strong computer, data entry, and general administrative skills
- Prior office administration, bookkeeping, customer service, or administrative support experience preferred
What We’re Looking For
- Is trustworthy and dependable
- Takes ownership of their work
- Notices details that others might miss
- Can help create structure and consistency
- Is comfortable handling both financial and customer-facing responsibilities
- Works well independently and as part of a team
Schedule
- Full-time
- Flexible schedule may be available for the right candidate
- Flexible daytime hours may be possible depending on experience and fit
Compensation
- Compensation based on experience
About NEBG
New England Bonsai Gardens is a family-run bonsai nursery and business built on hard work, expertise, and care. We serve customers locally and across the country, and we rely on a strong team to help keep our operations running smoothly.
If you are organized, detail-oriented, and enjoy helping a business stay on track, we’d love to hear from you.
To Apply
Please send your resume and a short note about yourself to nebonsai@nebonsai.com.