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Privacy & Security

Security & Privacy Policy – Straight Talk

We use some pretty fancy technology here. And sometimes, like all technology, it doesn’t always behave exactly the way we expect. But let’s be clear: we’re not out here trying to scam you, spam you, or secretly sell your info to some shady bonsai black market. We take your security and privacy seriously—really seriously. Our policy is simple and straightforward.

Personal Information

We will never trade, sell, or exchange your personal information with anyone. Not even for a truckload of rare Japanese Black Pines. Your details are safe with us, period.

Credit Card Information

  • Every order is processed with SSL digital encryption (that little padlock in your browser means “all good”).
  • Even our employees don’t see your credit card number. When you order from NEbonsai.com, your payment info goes directly and securely to our bank. We never see it. We don’t want it.

Information We Collect

Subscribing to Our Newsletter

If you sign up for our newsletter, we’ll ask for your name and email. That’s it. We won’t rent, sell, or trade your email with anyone. Ever. Our lists are 100% opt-in, and you can unsubscribe anytime—though we’ll be a little sad to see you go.

Registering on the Site

When you register, you give us your email (which doubles as your username), a password, and maybe a bit of extra info if you feel like sharing (zip code, profession, interests). We treat this as personal information, and again—no selling, renting, or trading.

Browsing the Site

We track some basic info, like how long you stayed, what pages you visited, and whether you downloaded anything. Why? So we can keep making the site better. That’s it. No creepy tracking, no selling your data.

Placing an Order

When you check out, you’re in a secure zone. That padlock icon in your browser? That’s SSL at work. It scrambles your info into an unreadable format before sending it safely to our server and then to the bank. Translation: your name, address, and credit card details are wrapped up tighter than a bonsai root ball.

Bottom Line

We’re real people running a real business. We’ve been around since 1987 because we do right by our customers. Your privacy matters, your security matters, and your trust matters.

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